Become a vendor

ZETNIK ! Online Mega Store

We are complete Online And Offline service provider

Grow your business with us

get more than expectation...

Sell On

Zetnik Ecommerce And Services Pvt. Ltd.

Now available free listing for
UNLIMITED products on
Zetnik.com

Why You Join With Us

(Kyunki,. yaha aapko milta hai “Umeed Se Jyadaa”)

Service Satisfaction

Fast & Free Shipping

Lowest Commissions

Secure Payments

Grow Your Business With Us

India’s fastest growing ecommerce company, which has provides best services and more customers join everyday.

Sellers are more excited to sell on ZETNIK.com. Our executive help you at every step to selling online.

Seller will get all payments in 5-14 days, But Real Estate raw materials  seller will get, all payments in 3-11 days.

We take care of shipping and delivery for your products, so that you can focus on your business and enjoy all successes.

How to sell on ZETNIK.com

It’s very simple to sell on ZETNIK.com, You can start selling in two minutes. All you need to do is provide your business details, bank account details, email id, phone number, address and your tax information. Which could be required in registering process.

STEP-I : Register as a VENDOR

  • Click on register area in ZETNIK.com  home page and select appropriate box to register as a Vendor.

STEP-II : Email Verification

STEP-III : Administrative Approval

  • Seller required to send scan copy of Seller/Dealer proofs (i.e. Id proof, VAT/TAX details, Bank A/c Cancelled Check etc.) to the [email protected] & wait few minutes for administrative approvals.

STEP-IV : Login & Add Products Easily

  • After administration approval you can access your account directly to the Seller Area/Seller Account and easily add unlimited number of products.

STEP-V : May I Help You

  • If you facing any type of problems our executive help you at every steps or you can drop a mail on [email protected].

Pricing & Rates

Our service is valuable for sellers. We make the fastest payments in the ecommerce services. For every sale you will get all payments within the next 3-14 business days. You decide the price of your products and we charge you a small fees on the successful orders. After delivery confirmation you will get products amount quickly.

What are the Fees..??

Our price charts for selling on Zetnik Ecommerce and Services Pvt. Ltd.

  • =

     =

Seller Receivable Amount

(After products delivery confirmation, seller will get this amount within 3-14 business days from Zetnik Services)

  • -

     –

Selling Price

(This price decide by Zetnik Sellers {Selling Price should be equal or less than Maximum Retail Price i.e M.R.P.} and which amount will be paid by users/customers)

  • -

     –

Marketplace Fees

(Including selling commission/refferal fees {That amount varies by product categories}, fixed closing fees, product shipping fees and cash collection fees)

  • -

Service Tax on Marketplace

(Approx 15% amount chargeable for market placing fees including Sawachh Bharat Abhiyan{0.50%} & Krishi Kalyan cess{0.50%})

Fees Description Details

          1.FIXED CLOSING FEES:– 

              Rs. 10 per sold product unit.

          2.SHIPPING FEES in Rs.(For Standard Size):-

              i)Upto 500 gms :

                                                       Local                  Regional                 National 

               Shipping Fees                     30                       45                               65

              Every Additional 500 gms:

               Shipping Fees                      30                       35                              45

              ii) For Overweighted/Size Products(5kg):

               Shipping Fees                       180                   200                           230

              Every Additional Kg:

               Shipping Fees                        18                      23                             29

          3.Cash Collection Fees:

               2.5% of order value will be applicable for cash collection fees for payment gateway and COD service.

4.REFERRAL FEES:– 

    Its varies on products categories.

[4-7%] : Automotive Tyre, Baby Products, Beauty Products, Physical Gift Card, Electronics & Electronics Devices, Gourmet, Health and Care,Books and Stationary Products, Home Small Appliances, Large Appliances, Mobile Phones, Tablets, Laptop, Scanner, Printer, Router, Card, Pet Foods, Video Games Console,Bricks, Rod, Cements, Marble and Tiles, Glass and Others Building Raw Materials..

[8-9%] : Electronics Accessories (e.g. like PC, Mobile, Tablets etc.), Business Industrial and Scientific Supplies, Home Improvement, Indoor Lighting, Medical Equipment, Music, Musical Instruments, Non-Educational Software, Nursing and Feeding, Nutrition, Office Products, Video Games and Accessories, Toys, Helmets, Lubricants, Parts and Vehicle Care.

[10-11%] : Sports Goods, Pet Accessories, Personal Care Appliances, Furniture, Home Cushions and Covers, Body Device, Plant and Garden, Automotive Subcategories Device,Bed and Bath Linen, Clock.

[12%] : Automotive Accessories, Beauty Fragrance, Books, Educational Software, Electronics Data Cables and Other Cables, Kitchen Appliances, Movies, Watches, Sweets and Flowers.

[13-14%] : All Recharge (Mobile, DTH etc.), Shoes, Pantry, Bags and Sleeves, Luggage and Handbags, Innerwear and Sleepwear, Sarees, Jeans, T-shirts, Clothes, Shocks, Clothes Apparel, Cosmetics Products.

[15%] : Songs, Lyrics, Films, Story, Dialogue, Home Others (excluding small appliances and Home Improvements), Eyewear.

[16-20%] : Cases, Covers, Screen Guard, Kindle Accessories.

For Example:– 

                  Product                                                        Prices & Fees(in INR)

  Selling Price (Decided by Seller)                                                                   1000

 Referral Fees (Assuming 4%, varies by categories)                                       40

 Shipping Charge (varies by local & National)                                                 30

 Fixed Closing Fees (fixed)                                                                                 10

 Cash Collection Fees (1.5% for payment gateway & COD)                              15


 Total Market Place Fees-                                                                                   105

 Service Tax (15% of marketplace fees including SBA)                                  15.75


 Total Deduction                                                                                                 120.75


 Amount credited in seller account                                                                  879.25

 Note: Deduction amount is lower than others.

Seller's Terms And Conditions

SELLER  AGREEMENT

This agreement contains the complete terms and conditions that apply to an individuals or entity’s participation in the Zetnik Ecommerce And Services Pvt. Ltd. affiliated program. As used in this agreement, we, us, or ,our, means to seller/vendor terms and conditions or any of our affiliated; parent; or group companies and our successors and assigns, as the case may be, and “you” means the applicant. Zetnik Services site means, collectively, the Zetnik.com website. “Your Service” means your goods where you will link to the Zetnik Services site (and which you will identify in your product categories). Save for our obligation to pay referral fees, service tax including Sawachh Bharat Abhiyan and Krishi Kalyan Cess of total cost of marketplace value, as Indian Goverment law under act 2013 & 2016, which may be performed solely by us, we may cause any of our obligations under this agreement to be fulfilled by any of our affiliates (defined below), on our behalf.

DEFINITIONS AND INTERPRETATION:

The name of the company selling goods should be inserted as indicated.  Also, you must identify clearly the Goods which are being sold.

There is designed to make it clear that the Seller’s terms and conditions will take precedence online sellers do not have too much of a problem here but in other situations, a purchaser may confirm that he wishes to buy on his own terms and conditions and an argument can then develop as to whose terms and conditions actually apply to the contract, this is known as the battle of the forms.

  1. Enrolment:

To begin the enrolment process, you must complete the registration process for one or more of the Services. We will evaluate your application in good faith and will notify you of its acceptance or rejection. We discretion and without notice. we may at any time cease providing any or all of the Services at our sole. We may at any time come to stop providing any or all of the Services at our sole discretion and without notice.

  1. Seller Identification:

As part of the application, you must provide us with your or your business legal name, address, phone number and email address. If sellers are not able to provide these all details with us, then we may reject your application discretion or without notice.

  1. 3. Terms & Condition:

As per company norms, it also note that you may not purchase products during sessions initiated through the links on your services for your own use, for resale or commercial use of any kind. This includes orders for customers or on behalf of customers or orders for products to be used by you or your friends, relatives, or associates in any manner. The reason behind this policy is that the Zetnik Services. Our motto is to have our affiliates refer new customers to us in return for referral fees. You have been notified that your services has been accepted into the program, and subject to this Terms and Conditions.

4. Payment details:

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon payment gateway authorization service provider being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

4.1 Transactions:

Transaction price and all commercial terms such as delivery, dispatched of products and/or services are as per principal to principal bipartite contractual obligations between sellers and buyers and the payment facility is merely used by sellers and buyers to facilitate the completion of transactions. a).Use of the payment facility shall not render Zetnik Services, liable or responsible for non–delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after-sales or warranty services or fraud as regards the products and/or services listed on the website. b).You have specifically authorized Zetnik Services or its service providers to collect, process, facilitate, and remit payments and/or the transaction price electronically or through cash on delivery (CoD) to and from buyers in respect of transactions through payment facility. c).Your relationship with Zetnik Services is on a principal to principal basis and by accepting the Terms and Conditions, you agree that Zetnik Services is an independent contractor for all purposes and does not have control of or liability for the products or services that are listed on the website and paid for by using the payment facility. Zetnik does not guarantee the identity of any user nor does it ensure that a buyer or a seller will complete a transactions. d).You understand, accept, and agree that the payment facility provided by Zetnik Services is neither a banking nor financial service, but merely a facilitator providing an electronic, automated online electronic payment facility for receiving payment through cash on delivery (COD), collection and remittance for transactions on the website using the existing authorized banking infrastructure and credit card payment gateway network. Further, by providing payment facility.

4.2.Seller Registration & KYC documentation:

As an additional safety measure, sellers intending to create a vendor/seller account and register on the website are required, all related original documents to provide with us for verification purpose. Sellers whose transactions value has exceeded Indian Rs. 50,000/- (cumulative) through transactions have to complete the additional verification (KYC) process. Till the time such an additional verification is concluded, your remittances shall be on hold and only released upon completion of the KYC process. This verification procedure is aimed to further help Zetnik Services become a safer and secure e-commerce platform. You need to provide valid documents for proof of identity and address of the beneficiary or bank account holder mentioned during the registration process. Important: If you edit your bank account details after completing the KYC process, you may be required to provide verification documents again for the new bank account to avoid payment rejections and delays in reprocessing of payments. As part of the KYC process, you are required to provide related all valid documents for proof of identity and proof of address. Given below are the documents acceptable for the KYC process:- a). For bank accounts belonging to individuals/business Proof of Identity like; Passport/ PAN card/ Voter identity card/ Driving license, b).Proof of Address Passport/ Driving license/ Voter identity card/ Telephone/ Mobile bill/ Bank account/ Credit Card statement/ Electricity bill/ Ration card. c). For bank accounts belonging to companies Proof of identity PAN Card of the Company and VAT/TIN (mandatory). Proof of address Company telephone bill and Company electricity bill. For bank accounts belonging to partnership firms proof of identity VAT/TIN (mandatory), Proof of address Telephone bill in the name of firm/partners, electricity bill in the name of firm/partners. e). For bank accounts belonging to trusts & foundations proof of identity VAT/TIN (mandatory), proof of address telephone bill, electricity bill. f). For bank accounts belonging to sole proprietor proof of identity Passport, PAN card, Voter identity Card, Driving license, VAT/TIN. Proof of address Telephone/Postpaid Mobile bill, Bank account/Credit card statement, Electricity bill, Ration card.

4.3.Payment Procedure:

  1. a)You, as a seller, shall be required to dispatch the products and/or services for every transactions to the buyer within the time period as provided in the policies to ensure that the products and/or services are delivered in a timely manner. Further, seller will solely be responsible for undertaking transit insurance for products sold on the website. For avoidance of doubt, Zetnik Services will not be responsible for undertaking any insurance(s) for products sold by sellers on the website.
  2. A seller shall provide dispatch details to Zetnik Services in such a manner and within a time period as provided in the policies, failing which the transactions shall stand cancelled.
  3. A seller shall dispatch the products and/or services using only an approved delivery channel which provides appropriate proof of dispatch & proof of delivery Such proof of delivery documentation relating to delivery should be maintained by a seller for a period of twelve months(12 months) from the date of dispatch. The proof of delivery should be furnished to Zetnik Services on demand within the time frame as notified from time to time.
  4. A seller agrees that the dispatch details shall be true, correct, and duly authorized and shall not be misleading, fraudulent, false, unauthorized, illegal and shall not contain any misrepresentation of facts.
  5. In case a seller fails to provide dispatch details or provides dispatch details not complying with policies, it shall result in consequences as more specifically stated in the policies and which may lead to suspension and/or termination of seller account.
  6. A seller agrees that the transaction price paid by a buyer will be remitted to a seller’s bank account contingent upon the following events: a.i) a buyer confirms the delivery of products and/or services in the transaction; b.ii) a buyer does not take any action on payment facility to confirm delivery within such a time period as provided in the policies despite confirmation of dispatch of products and/or services by a seller to the buyer; c.iii) a buyer’s refund claim is rejected by Zetnik Services due to any breach of the terms and conditions policies and any applicable law; d.iv) remittances to a seller for successful transactions under the payment facility, excluding cash on delivery transactions, would be in compliance with directions issued by the Reserve Bank of India (RBI) for opening and operation of accounts and settlement of payments for electronic payment transactions involving intermediaries vide its notifications by the Reserve Bank of India(RBI) rules and regulations. e.v) Transaction Timelines: Transaction on the website shall be deemed to be complete only once the following action items are concluded by the respective parties as detailed below: Step Action Item Days. i.) Seller to procure and ship the product(s) sold 1 – 21 days. ii.) Logistics partner to ship and deliver the product(s) sold (post step i) 1 – 7 days. iii.) Buyer to confirm or return the product(s) (post step ii) 1 – 14 days. Once the transaction is completed as stated above, the remittance to seller shall be made in accordance with RBI Intermediary guidelines. Remittances to a seller for cash on delivery transactions shall be made through cheque / demand draft or online bank transfer to the seller’s bank account in accordance with above said transaction timelines prescribed in clause herein above.

Registration charges on the website is free. Zetnik services does not charge any fees for browsing/registering on the website. However, before you list an item for sale through the website, we request you to review our fee policy, which is hereby incorporated by reference into this terms and conditions. Zetnik Services reserves the right to change its fee policy from time to time. In particular, Zetnik Services may, at its sole discretion, introduce new services and modify some or all of the existing services offered on the Website. In such an event, Zetnik Services reserves the right to introduce fees for the new services offered or amend/ introduce fees for existing services, as the case may be. Changes to the fee policy shall be posted on the website and such changes shall automatically become effective immediately after they are posted on the website. Unless otherwise stated, all fees shall be quoted in Indian Rupees (INR) and payable to Zetnik Services. You shall be solely responsible for compliance with all applicable laws, including those in India, for making payments to Zetnik Services. Taxes: You are responsible for paying all fees associated with the use of the website and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon. Rules for Express Remittance for Qualified Sellers

  1. A seller agrees that Zetnik Services may offer to provide Express Remittance to qualified sellers. Express Remittance shall be subject to RBI Intermediary guidelines and arrangements/ directions of the nodal bank. Zetnik Services at its sole discretion, may make such an offer to qualified sellers and the same shall not be construed as a right but only as a privilege. Qualified sellers understand that Zetnik Services reserves the right to withdraw Express Remittance at any time for any violation of the terms or Zetnik’s policies and/or failure by qualified sellers to maintain or comply with the parameters as may be decided by Zetnik Services from time to time.
  2. As a seller expressly agrees that issuing correct and complete invoice is the sole and primary responsibility of a seller. Further, a seller shall ensure that invoices state ‘Powered by Zetnik Services’ and failing to do so, a seller shall be liable to chargebacks (as applicable).
  3. In case of any chargebacks levied by the bank, Zetnik Services shall have the right to deduct such chargebacks from seller remittances, present and future, and a seller’s only remedy will be to discuss and resolve the same with the bank. A seller hereby agrees to extend full co-operation in resolving the chargeback disputes raised by a buyer through the bank and shall provide necessary documentation regarding the transaction to the complete satisfaction of the bank. In case the chargeback is ruled against a seller, Zetnik Services shall be entitled and authorized to recover the same from the seller to its fullest extent and the bank’s decision shall be final and binding in this regard. In the event Zetnik Services has made any excess payment to seller inadvertently, such excess payments shall be set-off from any future payments payable by Zetnik Services to the Seller.
  4. Zetnik Services may delay notifying the payment confirmation, i.e. informing seller to dispatch, if Zetnik Services deems suspicious or a buyer conducts high transaction volumes to ensure safety of the transaction and transaction price. In addition, Zetnik Services may hold transaction price and not inform seller to dispatch or remit transaction price to law enforcement officials (instead of refunding the same to a buyer) at the request of law enforcement officials or in the event of a buyer being engaged in any form of illegal activity.
  5. Sellers and buyers acknowledge that Zetnik Services will not be liable for any damages, interests , claims etc. resulting from not processing a transaction(s) price or any delay in processing a transaction(s) price that is beyond the control of Zetnik Services.
  6. Zetnik Services shall make payments into the bank account provided by a seller during the seller registration process. Once Zetnik Services has made payments into such a bank account number, Zetnik shall be discharged of any/all liabilities towards the seller and the seller shall not be eligible for any claims whatsoever.

7.Product details:

Zetnik Services does not warrant that product description or other content on the website is accurate,  reliable, current, or error-free and assumes no liability in this regards.

  1. Licences:

We grant you a non-exclusive, revocable right, loyalty free we grant express permission, solely for the purpose of identifying your service as a program participant and to assist in generating product sales. You may not use such image or text in an offline promotion or other offline manner (e.g., in any printed material, mailing or other document). You may not modify the graphic image or text, or any other of our images, in any way. We reserve all of our rights in the graphic image and text, any other images, our trade names and trademarks, and all other intellectual property rights. You agree to follow our Trademark Guidelines, as those guidelines may change from time to time. We may revoke your license at any time by giving you written notice.

 

 

6.Enrollment Products List:

All products enlisted by government Ministry of Corporate Affairs rules and regulations act 2013.

Electronics Products, Home Electonics & Large Appliances, Accessories, Personal Use Electronics, Kitchen & Home Appliances, Kitchen & Home Appliances,  Furnitures, Real Estate and Raw Materials,  Stock Market Services, Men’s Women’s and Kids Appearals and Care, Musical Instruments, Books & Stationary Products, Food & Personal Care Products, Films & Writer Service, Cars & Bikes, Wholesale & Bulk Services, We provide Wholesale & Bulk, Quantity services of these all products also, Building Raw Materials.

To carry on in India the business of marketing, promoting, franchising or dealing in any of the above activities as also financial and insurance products or schemes, both in internal and external markets, on its own or through network marketing with membership concept of whatever sort or nature and to appoint sub-franchisers etc., for any of the above purposes.”

To provide the services of Hotel Booking, Flight Booking, Bus Booking, Train Booking, Van/ Taxi Booking Services, Travel and Tourism Services, Job Provider Services, Consultant Services, Hotel and Saloon Services, Advertisement Services, Equipment and Other Goods Manufacturing Services.

Prohibited and Restricted Items List:

Alcohol, Wine or Liquor or Adult Material (see Mature Audiences policy) Animal & Wildlife products or hides/skins/teeth, nails and other parts etc. of animals Antiques & Artifacts Beta Software Bootleg / Pirated Software’s Catalogue & URL sales Used Clothing Compilation & Information Media Contact Information and User databases Contracts Copyrights Counterfeit Currency & Stamps Downloadable media (Unless expressly permitted by Zetnik Services) Drugs Electronic Surveillance Equipment (Unless permitted by law) Event Tickets Firearms, Ammunition, Militaria, Weapons and Knives Firearms, Explosives & Explosive substances Games Software Government ID’s and Licenses Hazardous, Restricted & Perishable products Human Parts & Remains Importation of Products – examples include CDs that were intended only for distribution in a certain country Items Encouraging Illegal activities Misleading titles Movie prints Offensive Material Police, Army, Navy & Air Force Related items Prohibited Services Promotional Items Real Estate Replica & Counterfeit items Ringtones Stocks & other Securities Stolen Property Surveillance Equipment’s Tobacco & related products Trademarks & Patents Travel Cable descramblers and black boxes which includes devices intended to obtain cable and satellite signals for free Copyright unlocking devices which includes Mod chips or other devices designed to circumvent copyright protection Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and related items Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online gambling sites, and related content Hacking and cracking materials which includes manuals, how-to guides, or equipment, information enabling illegal access to software, servers, watomites, or other protected property Illegal products which includes materials, products, or information promoting illegal products or enabling illegal acts Miracle cures which includes unsubstantiated cures, remedies or other items marketed as quick health fixes Offensive products which includes literature, products or other materials that: a) Defame or slander any person or groups of people based on race, ethnicity, national origin, religion, sex, or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or other products requiring a prescription by a licensed medical practitioner. Pyrotechnic devices and hazardous materials which includes fireworks and related products; toxic, flammable, and radioactive materials and substances Regulated products which includes air bags; batteries containing mercury; Freon or similar substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos, license plates, police badges and law enforcement equipment, lock-picking devices, pesticides; postage meters, recalled items, slot machines, surveillance equipment; products regulated by government or other agency specifications Securities, which includes stocks, bonds, or related financial products Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related products Traffic devices which includes radar detectors/ jammers , license plate covers, traffic signal changers, and related products Wholesale currency which includes discounted currencies or currency exchanges Multi-Level Marketing collection fees Matrix sites or sites using a matrix scheme approach Work-at-home information Drop-shipped merchandise Any product or service which is not in compliance with all applicable laws and regulations whether federal, state, local or international including the laws of India. *The above list is merely indicative and not exhaustive. Zetnik Services may at its sole discretion, amend or modify this list.

Multiple Accounts & Listing Policy Sellers shall not be permitted to have multiple accounts on the website. The restriction is being imposed in order to protect fraud against users at large. This policy is important to ensure standards and rules regarding performance, risk, and best practices as are applicable for each seller and shall result in ensuring a safe and positive experience on the website. Further, buyers need to compare different items to make smart and informed purchasing decisions. The duplicate-listings policy is designed to ensure sellers don’t list in a way that clutters the buying experience and hurts the overall marketplace. Sellers can’t have more than one listing of an identical item at the same time. Violations of this policy may result in a range of actions, including: account suspension listing cancellation, limits on account privileges, and loss of special status. These restrictions on duplicate listings include listing an identical item in different categories or listing an identical item using different display names. Listings are considered duplicates if they are for items that have no significant differences between them. To avoid your listings from being treated as duplicates, make sure you clearly show the differences between items in the titles, descriptions, prices, photos, product IDs, item specifics, or parts compatibility areas of a listing. Zetnik Services may also look at other parts of the listing to determine whether it’s a duplicate. If the differences between the items you’re selling aren’t obvious in the search results, your listings may be treated as duplicates and will be subject to the consequences outlined above

  1. Price:

It is a legal requirement that the total price of the goods, including taxes and any other charges are clearly shown.  The wording in clause above is designed to reflect this but it may have to be adjusted depending on what information is provided on the website.

 

  1. Ording Goods Online:

Customer is required to warrant that the information that he provides when he purchasing accurate – this is intended to protect the seller against credit card fraud, although in practice this can be difficult.

Attempts to deal with this problem in another way:  when a credit or debit card payment is made online, it sometimes happens that the details provided to the company processing the payment do not fully match the details held by the customer’s bank.  In spite of this, the banks will sometimes allow the payment to proceed.  A discrepancy will usually be highlighted by the company processing the payment and this will then enable the seller to make some further enquiries before dispatch of goods. World pay, for example, notifies the seller with a Caution or a Warning depending on the perceived level of risk.

 

Designed to give the seller some protection if there is any technical error which arises

 

9.Risk & Ownership

Once the goods are delivered to the customer, the customer becomes responsible for loss or damage.  The Regulations refer to a consumer acquiring physical possession of the goods. Also allows for the risk to pass to the customer if there is an arrangement whereby the customer agrees to collect the goods.

The seller retains ownership until all payments have been received – this gives the seller the right to recover the goods if they are delivered before full payment has been received.

 

  1. WARRANTIES AND LIABILITY:

Under the general law there are implied warranties on the part of the seller, that the goods which he is selling will meet the description and that they will be reasonably fit for the purposes for which they are required etc. This clause contains a fairly basic warranty on behalf of the seller.

Under that conditions, the seller in effect offers a guarantee that if within a specified period any defect in the goods appears, then the seller will either repair or replace those goods, but the cost of return is at the customer’s expense. If designed to limit the seller’s liability. Here again there are laws designed to protect the purchaser and the seller should check the legal position.

 

11.Customer Defult:

This clause sets out grounds on which the seller has the right to cancel the contract and recover possession of any goods which might have been delivered.

 

12.Force Majeur:

Certain unforeseen circumstances beyond the control of the parties might prevent the seller from making a delivery in accordance with the terms and this is covered here.  The seller can cancel or suspend the contract in those circumstances.

 

13.Intelletual Property:

Where goods which are sold are subject to Intellectual Property rights, e.g. a work of art or a piece of sculpture, sale of the goods does not give unlimited freedom to the purchaser: copying a work of art and then selling it would require the consent of the artist.

 

14.Dispute:

If there is a problem that cannot be resolved amicably, this clause allows for the possibility of mediation and, failing that, a dispute will be referred to the Indian courts.  Mediation is a process where an independent third party endeavours in an informal meeting to resolve a dispute and it is a lot cheaper than the court processes. See our free documents for more information on Dispute Resolution.

 

 

15.Governing Law:

Since the contract is written with Indian Government law in mind, this is the law which governs the contract.

 

16.Relationship of Parties:

You and we are independent contractors, and nothing in this agreement will be construed to create a partnership, joint venture, association of persons, agency, franchise, sales representative, or employment relationship between the parties. Zetnik Services is not an auctioneer, neither is it an intermediary between the customer and the seller. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that would contradict anything in this section. This agreement will not create an exclusive relationship between you and us.

17.Limitation of Liability:

We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this agreement or the program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this agreement and the program will not exceed the total referral fees paid or payable to you under this agreement.

18.Modification:

We may amend any of the terms and conditions contained in this agreement (including the Service terms and programme policies) at any time and solely at our discretion. Any changes will be effective upon the posting of such changes on seller central or on our site, and you are responsible for reviewing these locations and informing yourself of all applicable changes or notices. All notice of changes to the agreement will be posted for at least 30 calendar days. All changes to programme policies may be made without notice to you. You should refer regularly to your account or seller central, respectively, to understand the current agreement and programme policies and to be sure that the items you offer for sale can be sold via the Zetnik  Service in connection with our site.

19.Disclaimers:

We make no express or implied warranties or representations with respect to the program or any products sold through the program (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the zetnik.com site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.

20.Miscellaneous:

The above Terms of Service constitute the entire agreement of the parties and supersede any and all proceeding and contemporaneous agreements between you and zetnik.com any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Zetnik Ecommerce And Services Private Limited.

Products Packaging, Shipping & Delivery

Shipping & Delivery Policy

Zetnik.com  is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

 

How the delivery charge is calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.

Our prices are all inclusive. All taxes are included with the list prices except octroi, if applicable in your region. There will be an extra Octroi charges for shipment to Kolkata Region.

 

How long does it take for an order to arrive?

Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

 

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at (033)-25485081/2 or email us at [email protected] mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
Cancellations

Cancellation by the Customer:
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at [email protected]. We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort.

  • If you cancel your order before your product has been dispatched, we will refund the entire amount (in case of pre-paid order).
  • If you cancel your order after your product has been dispatched, we will refund the amount minus shipping charges ( in case of pre-paid order).

 

Returns

  • If thecustomer is unsatisfied with the product delivered then he/she needs to mail us at [email protected] within 3 days from the date of receiving the parcel. We have two options for processing such returns :-
  1. Store Credit – We provide a Credit note/Discount Code of the same value as the product which is valid for 2 months for your next purchase i.e. customer can buy any other product available on the website against that store credit code within 2 months. Store Credit will be issued only after we receive back the product and validate the return.
  2. Bank Refund – We refund the amount minus Rs. 200/-(adjusted towards shipping & COD charges) in your bank account within 14 working days.

 

If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or reimburse the full invoice value as per customer demand. Refund process (if customer requests for refund) will start only after we receive back the product and validate the return.

 

 

In both the cases, The Loom will arrange a pick-up from your place (reverse pick-up may not be available on selected pin -codes). Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or store credit (as the case may be) of the appropriate amount within 14 days. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 14 days of our receiving of the return package from you.

Note:

Seller can purchase Branded Zetnik Services packaging materials from our website. Click here for purchasing packaging materials.

Zetnik Seller & Customer Return And Replacement Policy

Return & Replacement Policy for Buyers/Customers

                                       (Seller View)

  1. Customer Returns & Replacement Criteria:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at [email protected] with details of the product and the defect. You can send the item you consider defective product, Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

Refunds Permitted: We accept returns. You can return unopened items in the original packaging within 14 days of your purchase with receipt or proof of purchase. If 14 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at [email protected].

2.Replacement :

We only exchange goods if they are defective or damaged. In circumstances, where you consider that a product is defective, you should promptly contact us at [email protected] with details of the product and the defect. You can send the item you consider defective to zetnik.com Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

Zetnik Services Payments Policy

Our service is valuable for sellers. We make the fastest payments in the e commerce services. For every sale you will get paid within the next 3-14 business days. You decide the price of your products and we charge you a small fees on the successful orders. After delivery confirmation you will get products amount quickly.

 Zetnik sellers will get all payments within 5-14 days through NEFT transfer, after product delivery confirmation in provided seller bank account details. But Building Raw Materials sellers will get all payments within 3-11 days through NEFT transfer, after product delivery confirmation.

Frequently Asked Questions (FAQs)

What Is Zetnik.com ? What is this website all about ?

Zetnik.com is India’s growing online portal, dedicated to the Online shopping store in various categories like Electronics, Garments, Furniture, Building Materials, Books, Stationary, Automobile, and more..

How much is the Registration Charge???

Zetnik.com registration is Free.

Do I need any Document for Registration?

Yes, after vendor email verification we need your VAT no. and vendor related identification documents.

Do I need to visit your Office for any Registration Formalities??

No, everything is Online here, but you may visit our office anytime.

Are my details, like email id, contact numbers safe?

We hide your contact details from the general visitors/customers. Your email id, contact numbers and other details are fully secured.

What kind of dealer/vendor registration is Ok on Zetnik.com?

Zetnik.com is open for any type of dealer registration which have exist VAT number.